Be a better outsourcing manager

How?

Focus on listening. The best way to improve any outsourcing relationship is to listen better and more often. Your developer likely spends long hours ingesting industry information in order to be better than his peers. We know you probably do too, but if your developer is voicing concerns about a project it’s likely warranted. Don’t let any concern go unanswered. Paying respect to a developer’s concern is a display of trust, which is the goal in any outsourced relationship. Be attentive and make sure your communication is clear. If you want a project to work right the first time, focus on providing good materials and listen, listen, listen.



1 Comment »

By Oleg Kurnosov on February 20, 2008 1:46 pm

Great post Will! Really agree, listening is always so much important as it’s the key to shared vision! Also listening to expectations of the client is really cruical too! That’s where managers come into the play, I guess)

Choosing wrong technology, framework can be a real hassle in projects..Luckily long experience help to avoid most of the risks!

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